Frequently Asked Questions

1. Deposit verification

After completing an offline payment, submit the deposit amount and verification number or proof in your profile.

The internal balance is credited only after an administrator completes offline verification and approval. This system does not provide on-chain addresses or automatic deposits.

2. Hotel tasks

When a task is claimed, the corresponding task principal is temporarily frozen. It is returned after submission, and commission is recorded under the current VIP rules.

Each account can process only one task at a time. The specific quantity follows that day’s VIP rules.

3. Withdrawal review

A withdrawal request first freezes the internal balance. After offline verification, an administrator may approve or reject it; rejected funds return to the available balance.

The platform does not initiate bank, on-chain, or any automatic transfers through this system.

4. Balance records

Deposit confirmations, task freezes and completions, withdrawal requests, and review results are all saved as internal balance records for checking and reconciliation.

5. Support and working hours

For assistance, contact the platform through online support. Actual handling times are subject to backend settings and support notices.